Information We Collect and Your Choices on How We Use It
When you download the Application you will provide your protected health information (“PHI”) and/or personally-identifiable information (“PII”) to the Application, which is submitted through Babyscripts to Provider and, with respect to your PHI, is made available to Provider for treatment purposes. The information we collect is as follows:
In order to access and use the Application, we require you to provide us with certain information to create an online myJourney™ Account (“Account”).
We collect and use the following information:
Account Information: If you register to create an Account, we require you to submit your first name, last name, email address and phone number. We will also collect any other information that you choose to submit or self-report in connection with your Account, which may include information related to the devices you use with the Application (e.g., blood pressure cuff), pregnancy status and other PHI and/or PII. We will use your Account and related information to communicate with you via the Application through push notifications or through the contact information that you provide. You can access information associated with your Account and the communications settings for your Account within the Settings and User Profile pages of the Application or by emailing Support@getbabyscripts.com. Our communications to you may relate to your Account or may relate to patient engagement services we provide to you, or other administrative or legal notices related to your Account or the Application. If you do not want to receive any communications from us, please email us at firstname.lastname@example.org, and our support team will promptly deactivate your Account. Ceasing use of your Account will not impact the treatment you receive from Provider.
User Activity: We may collect, or have collected on our behalf, information about your use of the Application, such as your user activity, the pages you view and the date, time and duration of your activity. We also may collect and store information that your mobile device provides to us in connection with your use of the Application, such as your browser type, type of computer or mobile device, browser language, IP address, mobile carrier, unique device identifier, requested and referring URLs, and other information about your device(s), operating system, and the state or country from which you accessed the Application. We use this information for internal business and administrative purposes and to understand how you interact with the Application in accordance any applicable Business Associate Agreements under the Health Insurance Portability and Accountability Act, as amended, (“HIPAA”).
Cookies: Cookies are small data files that consist of unique identifiers that reside on your device and in emails we send to you. Cookies may transmit information about you and your use of the Application, such as your browser type, search preferences and the date and time of your use. Cookies may be persistent or stored only during an individual session and may serve the following purposes, among others:
- To make the Application work in the way you expect it to. For example, we may use a cookie to tell us whether you have already signed up for the Service or already scheduled an appointment.
- To allow notices of information or options that we think could improve your use of the Application. For example, we may use a cookie to allow us to stop showing you the sign-up screen if you have already signed in.
Managing Cookies: It may be possible to disable some (but not all) cookies through your device or browser settings, but doing so may affect your ability to use or access the Service and your preference settings may not be saved. The method for disabling cookies may vary by device and browser, but can usually be found in preferences or security settings.
In addition to the purposes set forth above, we may use the information we collect to fulfill your requests, for research and analytical purposes, including, without limitation, anonymized outcome data analysis, to improve the performance and quality of the Application, and to provide the Application, personalize your experience, track usage of the Application, provide feedback on the Application, provide customer support, communicate with you about your Account and use of the Application, back up our systems and allow for disaster recovery, enhance the security of the Application, and comply with our legal obligations. These uses are in accordance with applicable federal laws and regulations, including, without limitation, HIPAA, as well as any applicable Business Associate Agreements required thereunder.
How We Share Your Information
We may share information about you with your Provider, and we may also share this information with your insurance company/insurance provider that is the payor for your use of the Application and/or related services, which entities are required to use this information in accordance with the Notice of Privacy Practices and HIPAA (to the extent that such information includes PHI). We may also use PHI according to any applicable Business Associate Agreements, which agreements are subject to HIPAA requirements.
Do Not Track
We will automatically collect cookies and other PHI, and as a result we do not currently honor “do not track” requests. The Application is neither connected to, nor is it participating in, any advertising or online behavioral networks.
Data Retention and Account Termination
The Application may contain links to unaffiliated third party websites. Neither Babyscripts nor Provider has any responsibility or liability for such third party websites, and neither Babyscripts nor Provider endorses any such websites. We do not share your information with them, and are not responsible for their privacy practices. We suggest you read the privacy policies on all third party applications, websites or services that you visit or use.
Children and Minors
The Service is not directed or intended for children or minors under 13 years of age. We do not knowingly collect personal information from anyone under 13.
Your privacy and the security of your information is very important to us. We protect your PHI in accordance with HIPAA’s Security Rule requirements. To the maximum extent permissible under applicable law (and subject to compliance with any applicable provisions of HIPAA), each of Babyscripts and Provider assume no responsibility, and expressly disclaim all liability, with regard to the loss or disclosure of your personally identifiable information and/or PHI due to causes outside of their respective direct control, including, without limitation, general Internet or transmittal failures and the actions of third-parties, including, without limitation, hackers. TO THE MAXIMUM EXTENT PERMISSIBLE UNDER APPLICABLE LAW (AND SUBJECT TO COMPLIANCE WITH ANY APPLICABLE HIPAA PROVISIONS), YOU HEREBY EXPRESSLY RELEASE AND HOLD HARMLESS BABYSCRIPTS, PROVIDER, AND THEIR RESPECTIVE SHAREHOLDERS, SUBSIDIARIES, AFFILIATES, DIRECTORS, OFFICERS, TRUSTEES, EMPLOYEES, VOLUNTEERS AND AGENTS (COLLECTIVELY, THE “RELEASEES”) FROM ANY AND ALL LIABILITY FOR ANY INJURIES, LOSSES, OR DAMAGES OF ANY KIND ARISING FROM OR IN CONNECTION WITH THE USE AND/OR DISCLOSURE OF YOUR PII AND/OR PHI.
Via email at: email@example.com
Or by Mail at: 1201 Connecticut Ave., NW, Suite 200H, Washington, DC 20036
Or by Phone at: 1(844) 692-2297